Terms of service

About us

mybouketta.com, operated by My Bouketta FZ LLE, is a cloud bakery producing handcrafted cupcake bouquets for delivery across the UAE.

Country of domicile

United Arab of Emirates is our country of domicile, and the governing law is the local law.

Orders

Placing an order constitutes an offer to purchase. All orders are subject to acceptance and to our ability to deliver on your selected date. We reserve the right to decline or cancel any order, in which case we will contact you directly.

Pricing and payment

All prices are listed in UAE Dirhams (AED) and include applicable taxes.

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

We reserve the right to change prices at any time. The price shown at the time you place your order is the price that applies to that order.

Transaction records

Cardholder must retain a copy of transaction records and https://mybouketta.com/ policies and rules.

Eligibility

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Your account

User is responsible for maintaining the confidentiality of his account.

Restricted countries

We will not trade with or provide any services to OFAC and sanctioned countries.

Product presentation

Every bouquet is handmade, so small variations in the shape, arrangement, and shade of the buttercream flowers are natural and to be expected. Product photographs are representative; your bouquet will closely resemble but may not exactly match the images shown.

Personalised messages

You may add a printed message of up to 80 characters to your order at no charge. We reserve the right to decline messages that are offensive, unlawful, or infringe the rights of others.

Recipient details

You are responsible for the accuracy of the delivery address and recipient phone number provided at checkout. We cannot be held responsible for failed deliveries resulting from incorrect details.

Intellectual property

All content on this website, including photographs, designs, product names, and text, is the property of my Bouketta and may not be reproduced without permission.

Limitation of liability

To the fullest extent permitted by law, our liability in connection with any order is limited to the value of that order.

Governing law

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Contact

WhatsApp: +971 58 600 6730 Email: mybouketta@gmail.com Instagram: @mybouketta